TERMS & CONDITIONS

As a full time Singing / Vocal Tutor I have a few Terms and Conditions which I ask you to read through.

Booking: Available lesson slots will be released to you as far in advanced as required. Once booked any changes to times must be confirmed ASAP, Payment is required on booking for Skype Lessons, If payment has not been received 3 days before your scheduled lesson then your lesson will be cancelled.

Payment: Payment can be made by bank transfer, in person by cash during your lesson, or online via Paypal. Please note any Paypal fees are to be covered by the student.

Cancellation/Rescheduling: If you need to move or cancel a lesson you must contact us ASAP, If the lesson cannot be rescheduled within the week and if notice of at least 48 hours is not given your lesson fee may still be charged. We understand that sometimes emergencies and illnesses happen, however due to very limited teaching time and a waiting list for lessons we ask for as much notice to any changes to your lessons. Please note that we require at least 48 hours notice for lesson cancellations otherwise full lesson fee may be charged. If the tutor needs to change the time of our lesson then you will be offered another time slot at a mutual convenient time.

Timing / attendance: Please ensure that you are ready at least 5 minutes before your scheduled lesson time, if you are late for your session time, it may not be possible to make up the time later. You are expected to keep to your scheduled timeslot, if you are not on time or arrive later than expected your lesson will still end at the original finish time and cannot be made up at another time. If you do not turn up for your lesson for any reason without 48 hours notice full fee will be charged.

Gift Voucher / Block Booking Lesson Expiry: You will be advised on expiry date on any lessons purchased on confirmation of booking. Usually lessons are valid for between 3 – 6 months.

Refunds: we are unable to refund lessons, including those cancelled or missed without 48 hours notice, any lessons which have been rescheduled before the notice period will be credited for future sessions or can be taken against products, services or workshops in the online store.

Your vocal health is your own responsibility: I cannot take responsibility for your vocal health. I can advise you on exercises and song choices to help support your vocal development, however if you are experiencing any vocal problems which you have concerns for I ask you to seek medical advice. Sally Salmon or her associates do not accept any liability for injuries sustained through singing or practicing and cannot be held responsible for any adverse effects to your vocal health due to singing. If you are suffering with any injuries please inform your tutor who will ask you to consider seeing a doctor, continue vocal training at your own risk.

Purchases on the Online Store: Payment is required on order of an item, once payment has cleared your digital download will be made available to you. If you are having any issues downloading your product please contact us ASAP. All purchases are final, please make sure you contact us for advise if you are unsure of what voice type you may need.

We reserve the rights to make any changes to the above terms.

 

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